Claude 101 on Claude Team: The Owner's Side Every lesson, checked in a live Team org.
Claude 101 is Anthropic's free course for anyone starting with Claude at work. It teaches your staff well, and it keeps saying "ask your admin". On a Claude Team plan that person is an Owner, probably you. Here is what each lesson needs from you first, with the exact clicks.
By Gabe Pérez. I set up Claude for small teams, so I gain when you'd rather not do this yourself. This page isn't from Anthropic. I had Claude go through the settings pages of my company's Team org, and read Anthropic's help center against it. Checked in a live Team org on November 12, 2026.
Before lesson 1 · Lesson by lesson · Dates · How I checked · What changed
- lessons that stall until an Owner acts
- 2
- lessons with a default to decide on first
- 2
- lessons that need nothing from you
- 5
What the course doesn't tell an owner
- “Admin” means Owner. The lessons on artifacts, enterprise search and Claude in Chrome say an admin turns things on. On Team, the Add member form describes an Admin as someone who “Can manage user membership”. Settings are an Owner’s job: “Can manage user roles and organization settings”.
- Two lessons stall until you act. Connecting your tools needs each connector added for the organization, and enterprise search needs its one-time setup. Almost everything else is already on; check that web search is.
- Two defaults are worth changing before staff learn to share. Anyone can publish a skill to the whole company without review, and anyone who can edit an artifact can email it to someone outside.
- Enterprise search works in the browser too. The help center says only that it’s on Claude Desktop, not the phone apps. In our org it answered at claude.ai, and any chat can switch it on from the + menu.
- Claude’s own Research got this wrong. I asked it the question this page answers. It read 282 sources in 3 minutes 28 seconds and got a Team default and a click path wrong against the live settings. So every default here comes from the settings pages themselves, and the rest from Anthropic’s own pages, cited in the post behind each lesson.
Before Lesson 1
Eight things to settle before anyone opens the course. Most take a minute.
| Step | Where | As it ships on Team | Why |
|---|---|---|---|
| Add a second Owner | Organization settings > Members > Add member > Role: Owner | One Primary owner. New people join as User on a Standard seat. | The form describes Owner as "Can manage user roles and organization settings" and Admin as "Can manage user membership". Every switch below is an Owner's. Anthropic's own "Get your team on Claude" checklist on Organization and access lists "Add another Owner". |
| Set who staff ask for help | Organization settings > Organization and access > Internal help contact | Not set, so staff see the Primary owner. | When a lesson says "ask your admin", this is the name staff see. "By default, they see the primary owner in their account settings." |
| Decide how people join | Organization settings > Organization and access | Invite link on. Member invites on with approval, per the help center (ours has them off). | "Anyone who joins with the link is approved automatically", as long as their email domain is allowed. Turn the link off if you'd rather add each person yourself. |
| Have staff take the course signed in with their work account | academy.claude.com > Sign in, choosing your organization | Each person picks the account when they sign in. | A course started on a personal Claude account is marked "Personal" and doesn't count toward your organization until the learner moves it. The old site, anthropic.skilljar.com, closes in early December; import any history before then. |
| Decide on Claude in Academy | Organization settings > Claude Academy > Claude in Academy | Off (Default). | On, staff can ask Claude questions inside the lessons. No extra charge, but each question counts toward that person's normal usage. Off, they can still take courses and earn badges. |
| See who finished | academy.claude.com > your avatar > Org reports | Opens for Owners, Admins and the Primary owner. | It shows who enrolled, their status and the dates they finished and earned a badge. Never quiz scores, and never what they asked Claude. |
| Choose who can publish a skill to everyone | Organization settings > Plugins & skills > Policy > Publishing | Open (Default). Options: Requires review, Open, Off. | Lesson 7 teaches everyone to make skills. With Publishing set to Open, anyone's skill can reach the whole company unreviewed. In a firm with client data, pick Requires review. |
| Choose whether artifacts can go to people outside | Organization settings > Artifacts | External sharing off (Default). Email invitations outside your organization on (Default). | Lesson 6 teaches sharing. Public links are off, but anyone can invite a client by email from day one. Decide before the lesson. |
Lesson by Lesson
What each lesson asks your staff to do, and what has to be true first.
| Lesson | Staff will | You | What to do |
|---|---|---|---|
| 1. What is Claude? | Read what Claude is and where it runs. | Nothing to do | Nothing. The calendar example only works once a calendar connector is added (lesson 8). |
| 2. Your first conversation with Claude | Write a first prompt, upload a file, try web search, set their instructions, turn on memory. | Check one setting | The team switch is on ("Enable memory for your team", Default, in Capabilities), so no Owner has to allow it. Each person may still have to turn their own on: Anthropic says memory starts off per person in organizations created before October 31, 2026. Web search is an Owner's switch in Capabilities: make sure it's on. More |
| 3. Getting better results | Fix generic answers, ground them with web search, test on past work. | Check one setting | Web search on (Organization settings > Capabilities > Web search). Ours reads "Set by admin", so we can't tell you Team's default. Look. |
| 4. How you'll work with Claude on your desktop | Install the desktop app, tell Chat, Cowork and Code apart, schedule a task. | Nothing to do | Nothing: Cowork, Cowork in the cloud and Scheduled tasks are on (Default). "Chat and Cowork unified" is off until it turns itself on December 1, 2026, so staff may see a different screen from the lesson's. More |
| 5. Introduction to projects | Make a project, add files and instructions, share it. | Nothing to do | Nothing: "Share projects" is on (Default, Data and privacy > Sharing). One catch: files from connectors (Drive, Notion, GitHub) are "Only accessible from private projects", so a shared project takes uploads and pasted text only. More |
| 6. Creating with artifacts | Make a deck, a doc and a design, then share them. | On, but decide first | Artifacts and every template are on (Default). Decide on "Email invitations outside your organization" (on) before staff learn to share. The lesson says an admin can turn artifacts off; on Team only an Owner can. More |
| 7. Working with skills | Turn on Anthropic's skills, then make their own. | On, but decide first | Skills, User-created skills and Skill sharing are on (Default), and Publishing is Open. Switch Publishing to Requires review first if skills will touch client work. More |
| 8. Connecting your tools | Connect Gmail, Drive, Slack or another tool and test it. | Owner must act | Add each connector for the organization first: Organization settings > Connectors > Add > All available. Google may need its admin to trust Claude; Microsoft 365 needs a one-time Global Administrator consent; Slack needs its admin to approve the app. More |
| 9. Enterprise search | Ask questions across the company's tools in the "Ask [your company]" project. | Owner must act | Finish the one-time setup: Ask Your Org in the sidebar > Set up for your org, with a documents connector and a chat connector. The lesson says "workspace admin"; it has to be an Owner. It works in the browser too, and any chat's + menu has a switch for it. More |
| 10. Research for deep dives | Run Research on a question, mixing the web and their tools. | Check one setting | Web search must be on. Each run asks which of the person's connectors it may use. Ours took 3 minutes 28 seconds. More |
| 11. Claude in action: use-cases by role | Try two or three examples from Anthropic's gallery. | Nothing to do | Nothing new. Each example needs whatever it uses (a connector, artifacts, skills). More |
| 12. Other ways to work with Claude | Meet Claude Code, Claude Tag, Claude Design, the Office add-ins and Claude in Chrome. | Check one setting | Claude in Chrome and Claude Design are on (Default). Claude Tag needs an Owner, a Slack admin and usage credits. The Office add-ins are installed from Microsoft's side; Outlook's mailbox-wide features need a Microsoft 365 administrator's consent. More |
| 13. What's next? | Pick a task to keep doing, take the quiz, get the badge. | Nothing to do | Nothing, as long as they took the course signed in with their work account (before lesson 1). |
Dates to Know
Three changes land in the next five weeks. I'll recheck this page after each.
- December 1, 2026: "Chat and Cowork unified" turns on in our Team organization, by its own notice in Organization settings > Notifications; expect the same on yours. Lessons 4 and 10 mention the new screen.
- Early December 2026: anthropic.skilljar.com closes. Staff who took Claude 101 there should import their history into academy.claude.com with the same email.
- December 14, 2026: The standalone claude.ai/design closes; Design keeps working inside any Claude chat.
How I Checked
One Team org, one day, the settings pages that matter for the course. Here's what that can and can't tell you.
The limits
- Checked in a live Team org. On November 12, 2026, Claude in Chrome read the settings pages the course depends on (everything but Billing, Git providers and the developer products) in my company’s Claude Team org, signed in as its Primary owner. It opened the Add member and Add connector forms without saving anything, and changed no settings. “Default” on this page is the label the settings page itself prints next to a switch.
- Where ours isn’t the default, I say so. Some of our switches read “Set by admin” (web search, for one), so they can’t tell you Team’s default. Those rows tell you to look.
- Help center read three days earlier. Thirty-seven of Anthropic’s help articles were read on November 9 and compared with the live settings. Where they disagree, this page goes with the live settings and the post behind each lesson quotes both.
- A member’s view wasn’t tested. What someone on the User role sees on day one (their memory switch, a Request button on a connector, Google’s “Access blocked” screen) comes from Anthropic’s docs, not from a test.
- Menus are moving. “Customize” is becoming “Plugins” in the sidebar, and Chat and Cowork merge on December 1. The click paths here are the ones we saw on the date above.
- Not from Anthropic. Claude 101, Claude Academy and Claude are Anthropic’s. This page is mine, and so are its mistakes.
Cite this
Gabe Pérez, "Claude 101 on Claude Team: The Owner's Side", gabezen.com, checked November 12, 2026. https://gabezen.com/claude-101-owners-side/
Found a lesson that needs something I missed? Tell me and I’ll fix it and note it under What changed.
What changed
- 2026-11-12: First published. Every lesson checked against the settings pages of a live Team org, and against Anthropic’s help center as read on November 9.
Claude 101 questions from owners
Who needs to complete the initial setup before team members can use enterprise search?
An Owner or the Primary owner of your Claude Team or Enterprise organization. The lesson says a workspace admin, but on Team an Admin only manages who's in the organization. The Owner clicks Ask Your Org in the sidebar, then Set up for your org, and picks a documents connector and a chat connector.
Is Claude 101 enough to roll Claude out to a team?
It's enough to teach people the features. It doesn't set anything up: who's an Owner, which connectors are added, who can publish skills or share outside. That's this page, and the course leaves it to whoever it calls the admin.
Can I see who on my team finished Claude 101?
Yes, in Org reports on academy.claude.com, if they took it signed in with their work account. It shows each person's status and dates, never quiz scores or what they asked Claude. Courses taken on a personal account count only after the learner moves them to your organization.
Does Claude 101 cost anything or use a seat?
The course is free on any plan. If you turn on Claude in Academy, questions staff ask Claude inside the lessons count toward their normal usage, with no separate charge and no extra seat.
Can an Admin add connectors or turn on enterprise search?
No. On Claude Team those are Owner settings. If the person your staff are told to ask is an Admin, make them an Owner or point staff to the right person in Internal help contact.